Last Updated: September 17, 2025
This Privacy Policy describes how personal information may be collected, used, maintained, disclosed, and otherwise processed when you visit or interact with our websites, online stores, mobile applications, customer service channels, social media pages, promotional programs, retail locations, and other services that refer to this policy. Its purpose is to explain the types of information we may obtain, how that information may be used, the circumstances under which it may be disclosed, and the privacy options that may be available to you under applicable laws.
Some products, services, programs, or websites may have separate privacy notices that contain additional information specific to those offerings. Where another privacy notice applies, it may supplement this policy or provide different information for the particular service. Our privacy practices may also change as our technology, business activities, services, and legal obligations develop. When material changes are made, we may publish a revised version of this policy and update the effective date, along with any additional notice required by law.
The information we collect depends on how you interact with our services. Certain information is provided directly by you, while other information may be gathered automatically when you browse our websites, use our applications, make purchases, or interact with digital features. We may also obtain information from third parties when permitted by applicable law.
Information you provide may include your name, email address, phone number, account information, shipping and billing details, purchase history, preferences, and other information you choose to submit. We may receive this information when you create an account, complete a purchase, contact customer support, participate in a promotion, respond to a survey, join a loyalty program, interact with social media features, or use other available services. Payment details may be processed by third-party payment providers that support checkout and transaction services.
When you access our digital platforms, we may automatically receive certain technical and usage information. This may include your IP address, browser type, operating system, device information, application version, network details, device identifiers, and related technical information. We may also collect information about your activity, such as pages visited, products viewed or searched for, links selected, items added to a cart or wish list, and the dates and times of your interactions.
Certain physical locations may use surveillance systems for purposes such as security, safety, and loss prevention. Communications with customer service may also be recorded, monitored, or retained where appropriate. Telephone conversations, online chats, and similar interactions may be reviewed for quality control, employee training, security, dispute handling, and service improvement. If you participate voluntarily in research, product testing, interviews, surveys, or similar activities, we may collect information such as your comments, opinions, photographs, audio, or video when relevant to the activity.
Cookies and related technologies may be used across our websites and applications. These technologies may include pixels, software development kits, session technologies, and other tracking mechanisms. They can support basic website functions, remember user preferences, measure performance, analyze visitor behavior, evaluate marketing campaigns, support advertising activities, and help us provide content or experiences that are more relevant to users.
We may also receive information from outside sources. Retail partners or other businesses may provide transaction-related information when purchases are completed through their platforms. Other third parties, including analytics companies, advertising providers, technology vendors, identity verification services, and business partners, may provide information where legally permitted. Information may also be supplied by another person, such as when someone purchases a product for you as a gift.
Information from different sources may be combined when reasonably necessary for business and operational purposes. For example, available information may help us understand general usage patterns, determine an approximate location based on technical information, or identify broad interests based on browsing and purchasing activity. Any such processing is performed subject to applicable legal requirements and available privacy protections.
We may use personal information to process purchases, fulfill orders, provide customer support, operate accounts, maintain websites and applications, deliver requested services, administer loyalty programs, and communicate with customers. Information may also be used for necessary transactional communications, including order confirmations, shipping notifications, account messages, security alerts, service announcements, and other communications required to provide requested services.
Where permitted by applicable law, personal information may also be used for marketing and promotional purposes. This may include communications about products, collections, events, promotions, special offers, or related services. Depending on the type of communication and the laws that apply, you may be able to manage your marketing preferences or unsubscribe from certain promotional communications.
Additional uses may include analyzing website performance, conducting research, understanding customer experiences, administering contests and promotional activities, detecting potentially fraudulent transactions, protecting systems, maintaining business records, enforcing agreements, resolving disputes, and meeting legal, regulatory, tax, accounting, or other obligations.
We may work with advertising networks, analytics providers, social media platforms, and technology companies to better understand how visitors interact with our digital services and to evaluate the performance of advertising activities. These companies may use cookies, pixels, SDKs, device identifiers, or comparable technologies to collect information concerning online activity.
Information obtained through these technologies may include device and browser information, IP addresses, pages viewed, links clicked, time spent on websites, purchasing activity, conversion data, and other interaction information. Depending on applicable law, such information may support audience analysis, advertising measurement, analytics, online behavior analysis, or other advertising-related activities.
Certain jurisdictions provide privacy controls concerning targeted advertising, online tracking, sharing, or similar practices. A preference selected through a particular browser or device may only apply to that environment. Clearing cookies, changing browser settings, switching devices, or modifying certain technical settings may require privacy preferences to be selected again.
Where legally permitted, identifiers such as email addresses or telephone numbers may be provided to certain advertising or technology providers in forms allowed by applicable law. These disclosures may support advertising measurement, audience matching, analytics, or related services. Depending on the jurisdiction, such activities may be treated differently under privacy legislation, including as targeted advertising, sharing, or sale of personal information. The rights available to you depend on the laws that apply to your circumstances.
We may use vendors and service providers to perform business activities on our behalf. These providers may support functions such as payment processing, shipping, order fulfillment, website hosting, customer service, fraud prevention, analytics, advertising, surveys, research, data management, gift card administration, communications, and other operational services. Information provided to these organizations is generally limited to what is reasonably necessary for them to perform their assigned functions.
Information may also be disclosed when you choose to connect our services with an external website, application, or platform. We may disclose information when required by applicable law, legal proceedings, court orders, government requests, or other lawful processes. Disclosure may also occur when reasonably necessary to investigate suspected fraud or unlawful activity, enforce contractual terms, protect individuals or the public, secure our systems and property, or establish or defend legal rights.
We may provide relevant information to professional advisors, such as attorneys, accountants, insurers, financial advisors, and consultants, when necessary for their professional services. Personal information may also be transferred or disclosed in connection with a merger, acquisition, financing, restructuring, sale of assets, corporate transaction, or similar business event.
Information may be shared among affiliated companies or entities under common ownership or control when appropriate for legitimate business operations. We may also disclose information when you specifically request or authorize us to do so, including when a website or application feature allows you to share information with another person or third-party service.
We may create aggregated or de-identified information that is no longer reasonably capable of identifying a particular individual. Such information may be used for legitimate business purposes. When information is maintained in a de-identified form, we do not seek to reconnect it with an identifiable person except when such activity is permitted by applicable law.
Depending on your location and the services you use, privacy laws may provide certain rights concerning your personal information. These may include the ability to access, review, correct, update, delete, or receive a copy of certain information. Some jurisdictions may also provide rights related to data portability, restrictions on processing, objection to particular uses, or opting out of certain activities.
Most modern browsers include controls for managing cookies and similar technologies. Depending on the browser, you may be able to block, delete, or restrict certain cookies. Adjusting these settings may affect features such as saved preferences, shopping functions, website performance, or personalized experiences. Additional controls may also be available through individual websites, mobile applications, operating systems, or devices.
Promotional email communications can generally be discontinued by selecting the unsubscribe option included in the message or by changing available communication preferences. Opting out of marketing messages does not necessarily stop essential communications associated with purchases, accounts, security, transactions, requested services, or other necessary business activities.
If you have enabled mobile push notifications, you can generally manage those notifications through the settings provided by your mobile device or operating system.
We do not knowingly seek personal information from children through our services. If you believe that a child has provided personal information through one of our services, please contact us so that we can review the circumstances and consider appropriate action.
Personal information may be retained for the period reasonably necessary to fulfill the purposes described in this policy. Information may also need to be maintained to satisfy business requirements, preserve records, provide services, resolve disputes, comply with legal obligations, protect rights and interests, investigate potential issues, or enforce agreements. Retention periods vary according to the type of information, its sensitivity, the reason for collection, operational needs, and applicable law. Account information may remain associated with an active account and may later be deleted, anonymized, or retained where a legitimate legal or business purpose requires continued storage.
Residents of certain U.S. states may receive additional rights under applicable state privacy laws. Depending on the relevant jurisdiction, these rights may include requesting access to personal information, obtaining a portable copy, correcting inaccurate information, requesting deletion, or opting out of certain forms of targeted advertising, sharing, or sale of personal information.
Eligible individuals may submit privacy requests through the applicable request process. We may use reasonable verification procedures to confirm the identity of the person submitting a request and protect information from unauthorized access or disclosure. Where permitted, an authorized representative may submit a request for another individual, although additional information or verification may be required.
Where applicable law provides an appeal process for certain privacy decisions, individuals may use the designated process to request review. Appeals will be handled according to the requirements and procedures established by the applicable jurisdiction.
Participation in loyalty programs, promotions, surveys, research projects, and similar activities may require certain information to be collected and used in order to administer the program. Some programs may offer rewards, discounts, special offers, or other benefits in connection with participation. Participation may be voluntary, and individual programs may provide additional terms or privacy information.
Because our business and service providers may operate across multiple countries, personal information may be transferred to or processed in locations outside the country in which it was originally collected. Where applicable law establishes requirements for international transfers, we may use appropriate safeguards or recognized legal mechanisms designed to protect personal information during such transfers.
Individuals in Canada may have privacy rights concerning consent, access, correction, withdrawal of consent, and the collection, use, disclosure, or transfer of personal information. Requests will be handled according to applicable Canadian privacy requirements and may be subject to verification, legal exceptions, and other applicable conditions. Electronic marketing communications are also subject to applicable Canadian requirements and generally provide an unsubscribe mechanism.
Individuals in Mexico may have rights under applicable data protection laws concerning access, correction, cancellation, objection, and certain processing activities involving personal information. Requests may be submitted through the applicable privacy process and may require identity verification or other information needed to process the request. Certain statutory exceptions and legal requirements may apply.
Individuals located in the European Economic Area or the United Kingdom may have additional rights under applicable data protection legislation. Depending on the circumstances, personal information may be processed to fulfill a contract, comply with a legal obligation, based on consent, or where a legitimate interest provides an appropriate legal basis.
Subject to applicable law, individuals in these jurisdictions may have rights to access personal information, request correction or deletion, obtain certain data in a portable format, restrict particular processing, object to certain uses, or withdraw consent. Where consent is the legal basis for processing, it may generally be withdrawn at any time, although withdrawal does not affect processing that took place before consent was withdrawn. Where processing is based on legitimate interests, individuals may have a right to object in circumstances established by law.
Some information may be required to complete a transaction, establish or maintain an account, provide a requested service, or meet legal obligations, while other information may be optional. Individuals may also have the right to contact the relevant data protection or privacy authority in their jurisdiction if they have concerns about how their information is handled.
For questions about this Privacy Policy, our information practices, available privacy controls, or rights provided by applicable law, please contact loungeflyretailer@gmail.com. Privacy inquiries and individual requests will be reviewed according to the applicable legal requirements, the nature of the request, and any information reasonably needed to verify and address the matter.