Last Updated: September 17, 2025
These Terms and Conditions apply to your use of the website, online shopping services, mobile applications, customer accounts, and any other digital features made available through the platform. By accessing the website, creating an account, placing an order, or using any feature or service offered through the platform, you confirm that you have reviewed these Terms and agree to follow them. If you do not agree with these requirements, you should discontinue use of the website and related services.
The platform is designed to provide access to merchandise, product information, purchasing tools, account functions, customer assistance, promotional materials, and other features that may become available in the future. We may change, update, limit, suspend, or discontinue portions of the platform when appropriate. Such changes may be necessary because of maintenance, technical development, security concerns, legal requirements, operational needs, or other business considerations. We will make reasonable efforts to maintain the availability and functionality of the services, but continuous or uninterrupted access cannot be promised. Temporary interruptions may result from system maintenance, upgrades, network problems, equipment failures, third-party service issues, or events beyond our reasonable control.
Individual products, promotions, programs, services, or transactions may be governed by additional terms or separate policies. Any supplemental requirements applicable to a particular activity will operate together with these Terms. If a specific policy establishes requirements that differ from these general provisions, the more specific terms will apply to the relevant product, transaction, or service to the extent permitted by applicable law. Your use of the platform may also be governed by privacy notices, cookie disclosures, and other information describing the manner in which data connected with the services may be collected, handled, retained, or otherwise processed.
Use of the platform is intended for individuals who are legally authorized to access online shopping services within their applicable jurisdiction. Customers must satisfy any age requirements and other legal conditions associated with account creation, purchases, and use of the services. Where a minor is legally permitted to access the platform under parental or guardian supervision, the parent or legal guardian is responsible for supervising the minor’s use and fulfilling any obligations imposed by applicable law.
You agree to use the platform and all associated services only for lawful and legitimate purposes. Activities that interfere with the security, operation, performance, availability, or integrity of the website or its systems are not permitted. Users may not attempt to obtain unauthorized access to accounts, databases, servers, software, restricted areas, or other protected resources. You are responsible for complying with laws, regulations, and other legal obligations that apply to your use of the platform, as well as respecting the rights of other individuals and organizations.
Certain features may require users to establish an account. Registration details and other information provided through an account should be accurate, complete, current, and not misleading. Customers are responsible for safeguarding passwords, authentication information, verification codes, and other credentials connected with their accounts. Account credentials should not intentionally be provided to unauthorized persons. To the extent permitted by law, users may be responsible for activity occurring through their accounts. If you suspect that your credentials have been compromised or that someone has accessed your account without authorization, you should notify customer support as soon as reasonably possible. Accounts may be restricted, suspended, or terminated when there is a serious or repeated breach of these Terms or applicable law.
The platform may allow customers to submit reviews, comments, photographs, suggestions, feedback, written material, or other user-generated content. You generally remain the owner of content that you lawfully own, but submitting material means you confirm that you have the necessary rights and permissions to provide it. Your submissions must not violate another person’s copyright, trademark, privacy, publicity, contractual rights, or other protected interests.
All content submitted by users must comply with these Terms and applicable laws. Material that is unlawful, deceptive, fraudulent, threatening, abusive, defamatory, discriminatory, obscene, or otherwise inappropriate may not be submitted. Users must not impersonate another person or organization, conduct unauthorized commercial activity, distribute unsolicited advertising or promotional material, reveal another individual’s private information without proper authorization, or otherwise misuse the platform. Content may be reviewed, restricted, refused, removed, or otherwise handled when there is a reasonable basis to believe that it violates these requirements or creates legal, security, operational, or safety concerns.
Unless expressly permitted by us or by applicable law, users may not reproduce, modify, distribute, publicly display, transmit, reverse engineer, decompile, or create derivative works from the website, applications, software, proprietary content, or other protected materials. Systematic collection of platform information through scraping, crawling, harvesting, monitoring, extraction, copying, or similar automated methods is prohibited unless expressly authorized. Automated purchasing software, bots, scripts, and comparable technologies may not be used to bypass quantity restrictions, manipulate product availability, interfere with platform functions, collect information improperly, or submit unauthorized orders.
The platform may not be used to transmit viruses, malicious software, spam, fraudulent communications, unauthorized solicitations, chain messages, or other prohibited materials. Users may not falsely represent that they are employees, representatives, affiliates, authorized partners, sponsors, licensees, or endorsed parties of the platform operator or any related business or licensing partner.
Information displayed about merchandise, including descriptions, photographs, dimensions, specifications, colors, packaging, availability, and other product details, is intended to assist customers with purchasing decisions. Although reasonable care may be taken to maintain accurate information, online product presentations may not always be identical to the physical merchandise received. Differences may result from manufacturing processes, packaging updates, photography, lighting, screen settings, device configurations, or other display conditions. Product availability and selections may also change without advance notice. Merchandise may be discontinued, substituted, modified, limited in quantity, introduced, or removed as part of normal business operations.
Prices and other purchase-related charges may change periodically. Depending on the transaction and delivery location, applicable taxes, shipping costs, handling charges, duties, or other fees may be calculated or added during checkout. Submitting an order represents a request to purchase the selected merchandise but does not necessarily mean that the order has been accepted. Orders may be reviewed before acceptance, and additional information may be requested where reasonably necessary. Customers should carefully check product selections, quantities, delivery details, payment information, and other order information before completing checkout.
Orders may be declined, restricted, modified, or cancelled where permitted by law. Circumstances that may result in such action include inventory shortages, inaccurate pricing or product information, suspected fraudulent activity, unauthorized transactions, violations of these Terms, quantity restrictions, technical problems, or other legitimate operational considerations. If an order that has already been accepted must subsequently be cancelled, any applicable refund will be handled according to the circumstances, relevant policies, and applicable legal requirements. Unless another arrangement has been expressly authorized, purchases are generally intended for personal, household, or gifting purposes. Quantity limits may apply to particular products, promotions, accounts, households, payment methods, or other purchasing circumstances.
Customers must provide valid payment information and confirm that they have permission to use the selected payment method. Payments may be handled by independent payment processors and can be subject to authorization checks, identity verification, fraud screening, and other security procedures. Merchandise will be shipped only to destinations eligible for delivery under the applicable shipping requirements. Delivery estimates are provided for general guidance and are not guaranteed. Transit times may be affected by inventory availability, carrier operations, destination requirements, seasonal demand, severe weather, customs procedures, or other circumstances. Customers are responsible for supplying complete and accurate shipping information. Additional delivery costs, delays, or special arrangements may result when delivery cannot be completed because of incorrect information, inaccessible locations, or circumstances attributable to the recipient, subject to applicable law.
Cancellation, withdrawal, return, replacement, and refund rights can differ depending on the customer’s location and applicable consumer protection rules. Mandatory statutory rights remain available where required by law and are not intended to be excluded or reduced by these Terms. Certain products may be excluded from voluntary cancellation or return programs where legally permitted, including personalized merchandise, used or altered products, designated final-sale goods, or products that cannot reasonably be returned because of their nature.
When a return is permitted, customers must follow the applicable return instructions and take reasonable care of the merchandise until it has been returned. Products should generally remain in an acceptable condition for return and should include any required components, packaging, or identifying materials. Unless applicable law requires otherwise, customers may be responsible for return shipping expenses. Merchandise that arrives defective, damaged, incorrect, or materially inconsistent with its advertised description may qualify for additional remedies under applicable consumer protection laws. Where a refund is approved, it will generally be credited to the original payment method unless another method is required by law or agreed upon. The time needed to complete a refund may depend on receipt and inspection of the returned merchandise, supporting documentation, payment processor procedures, and applicable legal requirements.
Customers should review all relevant product information, pricing, delivery conditions, return requirements, and other applicable policies before submitting an order. Continued access to or use of the platform constitutes acceptance of the Terms that apply at the relevant time. Users are expected to provide truthful information, protect account credentials, respect intellectual property and privacy rights, and comply with applicable laws and regulations. Nothing in these Terms is intended to remove, restrict, or waive a consumer protection entitlement or other mandatory legal right that cannot lawfully be excluded.
These Terms may be updated periodically to reflect developments in the platform, technology, business operations, security practices, legal requirements, or other relevant circumstances. The date shown at the beginning of these Terms identifies the most recent revision. Customers should review the current version before using the services or placing additional orders. Unless applicable law requires a different approach, revised provisions generally apply to future use of the platform and transactions entered into after the updated Terms take effect. Terms that governed an order already accepted may continue to apply to that transaction where required by law or appropriate based on the circumstances.
For questions concerning these Terms, account access, purchases, returns, refunds, or other matters relating to the services, customers may contact the designated customer support team through the available support channels. When assistance is requested for a particular order, providing the relevant order number and the email address connected with the purchase can help customer service identify the transaction and review the matter efficiently.